Trusting A Cleaning Company For Your Business
Cleaning is a huge part of business success. Whether your business is an office space, a retail location, or a factory floor, having a clean working environment promotes efficiency and productivity.
Managing your own cleaning can be time consuming and challenging. Many business owners have little time to devote to cleaning as it is!
For this reason, many businesses hire outside companies to handle their cleaning for them. There are many cleaning companies out there, so how do you know who to trust?
This article will talk about some signs to look for when hiring a commercial cleaning company, and some tips on what they do. Let’s get started!
First off, what is a commercial cleaner? A commercial cleaner handles the cleaning of large areas such as offices, warehouses, restaurants, etc. They typically have staff members that are trained in special protocols and methods to ensure the highest level of sanitation.
Ask for references
Now that you know the basics for picking a cleaning company, it’s time to put it into practice. The best way to do this is by asking for references.
Anyone can say they are the best, but only your impeccable taste in people makes them the best! Give your new cleaning company a few jobs to start with and see how they do.
Give them some freedom and let them handle it – if they do a bad job, you will know soon enough and can take action. A good cleaning company will not risk losing a long-standing client over one job.
Visit previous clients
Another way to find a good cleaning company is by visiting previous clients. Go to other businesses in your area and ask if you can visit their cleanings.
This gives you a behind-the-scenes look at their business and how well the cleaners do their job. It also gives you a sense of trust for the company, if you see how organized and efficient they are.
It also gives you confidence in the cleaners if you see that they are paying attention to details and taking time on tasks. This is very important for getting rid of germs!
Remember that all companies are different, so it is okay if some tasks take longer than others.
Meet the staff
A big part of choosing a cleaning company for your business is meeting the staff. Once you’ve found a company you trust, ask if you can meet some of the staff.
If there’s an opportunity to meet the team that will be coming to your office to clean, then you can make some small talk and get to know them. This is an important step in building trust with your cleaning company.
By talking with the staff that comes to clean your office, there is an opportunity to uncover any potential issues. For instance, if someone mentions something about security, then you might know that they feel somewhat insecure while working. This could be a sign that there is some trouble with security at the company.
Alternatively, they could just be comfortable enough to joke about it with you. Either way, it shows that they feel comfortable and secure enough to let their guard down around someone outside of the company.
Watch them work
A great way to begin trusting a cleaning company is to watch them work. Most companies offer a free cleaning session where you can see their work in person.
This is a great way to see what products they use and how they organize their work. You can also ask them questions about how they organize tasks and what products they use.
Besides watching the actual cleaning take place, you can also ask if you can visit your office the next day to check on the results. This allows you to check whether or not they did a good job and if there are any changes in the environment.
If you are visiting for the first time, then next time you might not have to. You will already know that they do good work and that your office is clean.
Ask for documented training for all employees
A cleaning company you hire should have all their employees go through a formal training process. This can be either online or in-person, but it should be documented.
This way, you know that each employee has learned the proper techniques to clean various surfaces, equipment, and environments.
Not only does this prove your employees are trained, but it also gives you some confidence in the quality of their work. A short training is not going to make a big difference if the trainer does not know what they are doing.
By having a formal training for all employees, you can also tell who is doing good work and who needs more help. This will help your company run more efficiently over time.
Talk to the management team
A big part of any cleaning company is the management team that runs it. The management team includes all those who oversee different parts of the company.
Management changes frequently, with some staff members staying for several years. This is due to the fact that management develops skills to move up in the company and there are not many higher positions to move to.
General managers tend to stay for at least a year, and they have the hardest job in the company. They have to manage staff, budgets, and face the most scrutiny. Many GMs start off as floor supervisors and work their way up.
Within lower levels of management, there are few opportunities to move up. There are no promotions within positions, so the only way to advance is by moving out of the company. This is rare because they form close bonds within the management team.
Know your needs?
So, now that you’ve decided that it’s time to bring in the help, how do you find the right cleaning company for you? You need to be honest with yourself and your needs.
Do you need a weekly, bi-weekly, monthly, or one-time cleaning? Are you looking for a dusting, vacuuming, toilet cleaning service? Or all of the above?
Some companies offer special features like window washing or carpet cleaning as well. Understand what needs your business has and ask questions about whether or not their staff can meet those needs.
Ask for references and talk to these people to make sure they are satisfied with the work and price.
Is this a one-time clean or regular service?
Once you find a great cleaning company, you will want to make sure you can rely on them to come through every time. Can they provide a one-time clean and a recurring service?
Many cleaners offer both services, but it is important to know the differences between the two.
A one-time clean is just that- a clean that is done only once. This is typically done when your business needs a really good clean after a event or period of time.
Recurring services are when the cleaning company comes back at a set time each week, month, or even year to do the same clean they always do. This can be very helpful for businesses that are open consistent hours or days.
With over 20 years of experience and expertise in this field, All Ways Clean continuous to be the trusted commercial cleaning company in the Central Coast. Know more about our services and get a quote by clicking the button below.